Reference

Terms That Govern Your 9cricket Account

These terms set out what you agree to when you open and use a 9cricket account — covering deposits via bKash, Nagad and Rocket, game access, withdrawals, and account conduct. Access to our platform depends on your local law and eligible regions.

Account EligibilityWallet & Payment RulesFair Use PolicyLive casino and slots
9cricket Terms That Govern Your 9cricket Account
HOW WE OPERATE

How 9cricket Handles Your Account

Wallet Verification

We verify your bKash, Nagad or Rocket number at registration and again at first withdrawal. This step protects your funds and confirms the wallet belongs to you.

Account Security

Your account is protected by a password and an OTP sent to your registered mobile number. We never ask for your PIN or full wallet credentials through chat or email.

Data Retention

We retain account and transaction records as required by our operating policies. You can request a summary of your account data by contacting support through live chat.

Dispute Process

If you disagree with a decision on your account — a withheld withdrawal or a game round outcome — raise it through live chat within 30 days and we will review the transaction log.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page on 9cricket to ask about a specific clause, a suspended account, or a wallet verification hold. Our team responds in English.

Email Support

Send a detailed query to our support address for account-related terms questions. Include your registered bKash, Nagad or Rocket number so we can locate your account quickly.

Account Help Page

The account section inside your 9cricket dashboard covers common terms questions — wallet limits, verification steps, and how to request a review of a decision.

Common Questions About These Terms

Account eligibility depends on your local law and the regions where 9cricket operates. You must meet the age and residency requirements applicable in your jurisdiction before registering.

No. Your deposit wallet must be registered in your own name. Deposits from a third-party bKash, Nagad or Rocket number will be flagged during verification and may result in a withdrawal hold.

We post the updated terms on this page and note the revision date. Continuing to use your account after the update means you accept the new version. Check this page periodically.

Contact our support team via live chat or email with your registered mobile number. We will provide a summary of your account and transaction history within a reasonable timeframe.

Accounts may be suspended for accessing the platform from a restricted region, using mismatched wallet details, or conduct that breaches our fair use policy. Support will notify you of the reason.

The core account and wallet terms apply across all sections — live casino, slots and sports markets including cricket. Game-specific rules such as void bet conditions are covered in the game rules section.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.