What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process transactions — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. Transaction records are kept to fulfil withdrawal requests and
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resolve any payment disputes. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual login activity. If you contact our support team, that conversation is stored so we can follow up accurately.
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We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. Retention periods vary by data type: account records are held for as long as
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your account is active and for a period after closure as required by applicable law. You may request a copy of your data or ask us to delete it by writing to our support channel. Availability of this platform and the rights described here depend on
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your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.